Support

We do our best to guarantee a smooth hosting experience. Should you experience any problems or have special needs, our experienced support team is ready to help you - 24 hours a day, 7 days a week. Support is provided via e-mail only. At this time, we do not provide telephone support.

Please look at our Frequently Asked Questions (FAQ) and extensive Knowledge Base before contacting us. We also provide detailed documentation for CPanel, which is a web-based tool to control your hosting account. If you still have questions that are unanswered, you can send us an e-mail. When requesting support about a problem, be sure to include as many details as possible so that we may better analyze the situation and offer suggestions.

Frequently Asked Questions

Our technical support staff has compiled a list of the most frequently asked questions that will aid you in administering and managing your server.{Go}

Knowledge Base

A comprehensive user's guide to Zentrifugal's services. Essential for every lost person. What's more, it's fully searchable and updated constantly with changing information.{Go}

CPaenl Documentation

CPanel is a web-based control panel that you use to manage your hosting account. You can use CPanel to create new e-mail accounts, manage MySQL databases, and for a whole list of other tasks.{Go}

Contact Our Support Staff

For sales related questions:
For technical support:
For billing inquiries:

Alternately, you can use this online form to submit support requests to Zentrifugal staff.